Staff & Volunteer
Online Hub
Welcome to the Staff & Volunteer Online Hub!
Thank you for being a part of the 2025 Sundance Film Festival! Whether you’re a volunteer or an employee, we are so excited to have you join the team this year as we work together to bring another Festival to life. We are so grateful for your support of the Sundance Institute and the work we do to uplift independent artists!
The Staff and Volunteer Online Hub will be your one-stop shop for all the information you need to help you prepare for the 2025 Sundance Film Festival. Check this page often as it will be updated regularly from now until the end of the Festival.
Stay tuned for more information coming soon!
- Volunteer Information
- Volunteer Benefits and Events
- Festival Information
- Grub Stubs
- Community & Belonging
- Contact Information
- Frequently Asked Questions (FAQs)
Volunteer Newsletters and Handbook
Click on the links below to review each volunteer newsletter for the 2025 Festival season. Check back often as more will be added from now until the Festival!
Daily Festival Newsletters:
Other Volunteer Newsletters:
SFF25 Newsletter #1: Getting Started (sent 11/7/2024)
SFF25 Newsletter #2: Schedules, Training, and More! (sent 12/5/2024)
SFF25 Newsletter #3: Benefits, Check-in, and the Volunteer Jacket! (sent 12/19/2024)
SFF25 Newsletter #4: Check-In, Preparation, and Last Minute Reminders! (sent 1/13/2025)
To review the Volunteer Handbook and read more about expectations during the Festival, you can access it anytime at this link here.
Volunteer Hub and Office at the Festival
We’re back at Festival HQ! Stop by the Volunteer Hub (our Staff and Volunteer only lounge) during the Festival to ask a question, grab a snack, use free Wifi, relax, and connect with fellow volunteers!
- Volunteer & Staff Hub at Festival HQ (Same Level as Lobby)
- Volunteer Resources Office at Festival HQ (Room 340)
- Festival HQ Address: 1895 Sidewinder Road, Park City
- Hours for both the Hub and the Office:
- Thursday, January 23, 2025: 10:00 AM – 6:00 PM
- Friday, January 24 – Saturday, February 1, 2025: 9:00 AM – 6:00 PM
- Sunday, February 2, 2025: 9:00 AM – 12:00 PM
Clocking In & Out
To keep track of your volunteer hours, we encourage you to clock in and out through BloomerangVolunteer, either through the app or through a browser. If you don’t have the app, you can clock in and out by scanning the QR code in your credential insert. If scanning the QR code, all you have to do is enter your email associated with your BloomerangVolunteer account and that day’s shift will pop up. You can do this for clocking in at the start of your shift and clocking out for the end of your shift. If you can’t scan QR codes with your phone, you can visit this link: https://kiosk.bloomerang.co
Volunteer Check In
Before the Festival, each volunteer must check in with us in order to receive their credential, volunteer benefits, swag, and key logistics about the Festival.
If you are not able to attend one of our designated Check-In times, please reach out to your Volunteer Coordinator and fill out this Check-In Authorization Form (linked here) to allow another individual to pick up your items and check-in for you. This form must be completed by Friday, January 17, 2025, for us to confirm that someone will be checking in for you.
Salt Lake City Volunteer Check-in:
- Date and Time: Saturday, January 18, 2025: 1pm to 5pm
- NEW Location: Salt Palace (located at 90 South West Temple, Salt Lake City, UT 84101).
- Parking/Arriving: Enter off of 100 South, across from Nordstrom, next to the Visit Salt Lake Visitors Center. City Creek Mall parking is free for your first 2 hours and there is metered street parking that provides 2 free hours on Saturdays.
- New for this year: All volunteers who live in the area are invited to attend, regardless of where you are volunteering! Come join us!
Park City Volunteer Check-in:
- Location: Festival Headquarters (Park City Sheraton located at 1895 Sidewinder Drive, Park City, UT 84060)
- Date and Times:
- January 20, 2025: 3pm to 6pm (for management and early start dates)
- January 21, 2025: 10am to 6pm
- January 22, 2025: 10am to 6pm
- January 23, 2025: 10am to 6pm
- Through the rest of the Festival: You can check-in at the Volunteer Resources Office HQ room 340 any day from 9am to 6pm. Our office and the Volunteer Hub will be located at Festival Headquarters!
- New for this year: Park City Check-in will be held in the ballrooms on the Mezzanine level during check-in days.
Festival Account
All volunteers participating in the Festival are required to create or update your free Festival account. This account is how you will receive your volunteer credential and benefits, so to make sure your Festival account is ready to go:
- From a computer browser, click “Sign In/Register” at the top of this page or at festival.sundance.org. At this stage, you can log in if you have an account from previous Festivals or you can create a new one.
- Click on “My Account” to update your information and upload a clear headshot as your profile picture. This photo and information may be used for the Festival Credential that volunteers receive. If there are errors with the photo or information, you can expect delays in receiving your credential at Volunteer Check-In.
- Please note that you cannot update your Festival account photo on a mobile device at this time.
Bloomerang Volunteer
Bloomerang Volunteer is the platform that volunteers use to submit an application, sign up for shifts, view schedules, and keep track of hours of service! To access the site, click this link and login using the same email and password you entered when submitting your application.
From there, click on “My Opportunities” to view which pages you’ve been added to and select your venue/department from there. The Opportunity is the homepage for your Festival team and is where you will sign up for shifts or view your schedule when the time comes. Information will be added throughout the season!
You can also download the Bloomerang Volunteer app through the Apple App Store or Google Play Store! For details on how to access Bloomerang Volunteer, download the app, and view your Opportunity pages, feel free to review our step by step guide linked here.
Litmos
Each volunteer will be required to complete a set of online trainings before the Festival starts. With Day 1 just around the corner, we will now be rolling out volunteer training via the Sundance Institute’s Learning Management System (aka: LMS) called Litmos. Starting now and over the next few weeks, you may receive an email from system@litmos.com. This is the introductory email from the platform just providing steps on how to login.
- If you do not receive the email, you can also go directly to the Litmos website login page by clicking the link here. If you use Gmail, please use the “Log in with Google” option to login. If you do not use Gmail, you can click “Forgot Password” to create a new password. You can find a step-by-step on how to log in here.
- These training courses include Volunteer Harassment Prevention, Volunteer Handbook, Accessibility, Conscious Inclusion Training, and any team or role specific training. The Volunteer Harassment Prevention training will take about 5-20 minutes and is a required training for all volunteers, due by Wednesday, January 15, 2025.
Volunteer Benefits and Events
We are excited to announce our volunteer benefits for the 2025 Festival, including our volunteer screenings, information on how to access films during the Festival, what to expect for Volunteer Appreciation Day, and the wickedly cool 2025 Kenneth Cole Jacket!
To learn more about our benefits and how to use them (and to see the jacket), please review the Volunteer Benefits Packet (linked here). This packet will be the easiest way to understand what benefits are provided to volunteers and how to take advantage of all the Festival has to offer. We encourage all volunteers to plan to bring your own water bottle to stay hydrated during the Festival!
Volunteer Screening Schedule
We are excited to present Volunteer Screenings for the 2025 Festival! These are screenings exclusively for volunteers and staff, and all you need to do is show your credential at the door. Please review the SFF25 Benefits Deck for full details and restrictions!
Wednesday, January 29, 2025 at 9:00PM – The Ray Theatre in Park City
Film: Middletown
Volunteer Film Access
A limited number of screening tickets are reserved at certain theater box offices for staff and volunteers during the Festival. Volunteers can arrive at the theater venue where the screening is taking place one (1) hour prior to the screening time to check for availability. If spaces are available, tickets will be provided on a first come-first served basis. Part Time Volunteers can exchange one (1) of their given film vouchers for a ticket and Full Time Volunteers can show their photo credential for access. Some volunteer ticket quantities may be reduced in the event of extreme public demand. Please note that private or sold out screenings may not be opening the staff and volunteer line, specifically on Day 1 of the Festival. Staff and volunteer tickets are not available for Local Lens /Best of Fest community screenings, but they are available for Award Winner screenings.
Park City
- Eccles Theatre: 60
- NOTE: The “Kiss of the Spider Woman” screening on Sunday, January 26th, at 6:00pm will have 30 volunteer tickets available.
- Egyptian Theatre: 15
- Holiday Village Cinemas: 10 at each screening (for public screenings only)
- Library Center Theatre: 30
- The Ray Theatre: 30
- Megaplex Park City – Redstone: 6 at each screening (only available after January 28, 2025)
Salt Lake City
- Broadway Centre Cinemas: 10 at each screening
- Rose Wagner Center: 20
Waitlist Tickets
Available for volunteers from January 23 to February 2, 2025
Use our electronic waitlist system for a chance to get into sold-out screenings! Check-in for each screening opens two (2) hours before the published start time and registration for the waitlist can be found on our festival.sundance.org program guide. Volunteers get FREE waitlist tickets by exchanging a volunteer voucher if they are Part Time or by showing their photo credential if they are Full Time.
Short Films Pass
In addition to the film vouchers, all volunteers will receive a complimentary Short Films Pass, valid online from January 30-February 2, 2025. The Short Films Pass grants unlimited online access to a curated collection of Festival short films. There is no international access for this pass. The Short Films Pass redemption information will be made available in the daily Festival newsletters.
Press and Industry Screenings (P&I)
Volunteers and staff can present credentials for admittance to Press and Industry screenings (held at Holiday Village Cinemas from January 23 to January 29 if space is available). Volunteers may arrive an hour to 30 minutes before the screening time to check availability. Volunteers and staff may be asked to relinquish their seats anytime during these screenings, as space will be limited. For a full schedule of all P&I screenings, you can visit this link here which includes each screening. PLEASE NOTE: these films, times, and locations may change so for the most updated details about Press & Industry screenings, visit the Volunteer and Staff Hub at Festival HQ!
Volunteer Appreciation Day
To say “Thank You” and show our appreciation for the incredible work our volunteers do, we are excited to host Volunteer Appreciation Day on Wednesday, January 29, 2025!
Take a moment to review all the exciting events available to you just for being a volunteer with us in our SFF25 Benefits Packet! We hope to see you at Puppy Day, the Panel at Filmmaker Lodge, the Volunteer Screening, and our Volunteer Party that night!
Wednesday, January 29, 2025 (All Day)
We are excited to show a special “Thank You” video to highlight the contributions of our volunteers over the years before every screening. Our team will also be making food and snack drops to Festival venues throughout the day!
Puppy Day & Coffee Cart
Wednesday, January 29, 2025, from 11:00 AM – 1:00 PM
The Park: 950 Iron Horse Drive, Park City, Utah 84060
Come join us to de-stress and meet some adoptable puppies during the Festival. Who knows, maybe you’ll find your new best friend! We’ll also have a Coffee Cart with 1 free coffee shop drink for volunteers that stop by!
Volunteer Panel
Wednesday, January 29, 2025, from 1:30 PM – 2:30PM
Filmmaker Lodge: 550 Main Street, Park City, Utah 84060 (2nd floor)
In honor of Volunteer Appreciation Day, Sundance Institute presents a special conversation with the filmmakers of Jimpa. This is a unique opportunity to witness a truly family affair and listen to the chat between writer/director, Sophie Hyde, producer/editor, Bryan Mason, and lead performer, Aud Mason-Hyde. Open to all volunteers of the 2025 Sundance Film Festival, join us in recognizing your generous commitments that have helped us support independent storytelling for over 40 years.
Volunteer Party
Wednesday, January 29, 2025, from 6:30 PM – 8:30 PM
The Park: 950 Iron Horse Drive, Park City, Utah, 84060
Join us as we come together to celebrate your achievements for the Festival! Food and drinks will be served and a photo booth will be available to capture all the memories!
Volunteer Screening
Wednesday, January 29, 2025 9:00 PM at The Ray Theatre
Film: Middletown
Explore the Page
The Staff and Volunteer Online Hub is now more connected to the Festival! On this site, you can view the program once it’s announced, see the film schedule as it’s released, and review other Festival resources to help guide your experience — all through the tabs at the top of this page. Make sure to download the official Sundance Film Festival mobile app when it goes live in January and enable push notifications to receive screening reminders, news about additional ticket availability, and other Festival updates!
How to Fest
Venues: For more details on all SFF25 venues (including hours of operations and locations), visit this page linked here.
Ticketing: For Ticketing and Box Office information, visit the ticketing page linked here for more details.
All Other Info: Interested in learning more about how to make the most of your Festival experience? Visit our “How to Fest” page linked here for everything you need to know about the Festival, Park City, Salt Lake City, and more!
The 2025 Sundance Film Festival mobile app is now live! We encourage everyone to search for the app and download it from the Google Play or Apple App store if you’d like to stay even more connected. The SFF25 app is how you are able to access the public screening waitlist, your Festival account QR code and other experiences at the Festival!
Transportation and Parking
Festival Shuttles:
For the most up-to-date information on our shuttle system, locations, and routes check out the Festival Map (linked here).
- Park City:
- Transit in Park City is fare-free. You can visit the myStop app (linked here) for Park City Transit service information and all Park City shuttle routes & schedules can be found at the link here.
- There is a new bus service called High Valley Transit serving Summit County in addition to Park City Transit. Check the website (linked here) and the High Valley Transit app (linked here) for transportation service between Salt Lake City and Park City or to see if your accommodation falls within their free micro-transit zone. If you are staying in Silver Creek or Summit Park this could really help!
- And, as always, our amazing Transportation Liaison volunteers will be at shuttle stops and can help direct you to the right place to get where you need to go during the Festival!
- Salt Lake City:
- The Utah Transit Authority provides bus and TRAX routes as well as schedules for the Salt Lake City area. You can review their website linked here for more information.
Festival Parking:
There is no parking at Park City theaters and venues. If you must drive, park in a designated Festival park-and-ride lot. The free shuttles around Park City stop in front of all Festival designated locations. Sundance is not responsible for any circumstances that may occur to your vehicle if it is placed in non-festival designated parking. If you park at stores or restaurants during the Festival, your vehicle may be towed.
- Free parking is available at:
- The Ecker Hill Park and Ride (2600 Kilby Rd.) with free shuttles to Kimball Junction, Canyons, and Main Street.
- Richardson Flat Park and Ride (off of the Kearns Blvd. exit from Highway 40) with free shuttles to central Park City
Lodging
If you or someone you know is still looking to book lodging for the Festival, we got you! Take a moment to review our lodging options by clicking this link or at the top right corner of this page. With discount and exclusive options, secure your spot today!
Flights
The Sundance Institute is pleased to partner with United Airlines for air travel to our upcoming Festival! To make flight reservations online, click this link to review the one sheet for more details on discounted fares on International and Domestic round trip United flights traveling to SLC International Airport. Book your flight now to lock in great prices!
Offer is valid for travel dates January 21, 2025 – February 4, 2025 and round trip flights only. You may call the United Meetings Reservation Desk Monday – Friday at (800) 426-1122 for booking assistance. MileagePlus members earn valuable miles for their travel when using the discount code.
Lost and Found
Items found at Festival theaters and official non-theater venues will be kept at the locations where they were found until being transferred to the Lost and Found office during periodic pickups. For all Park City and SLC theaters and venues, there will be pickups throughout the festival. After the Festival, unclaimed items will be kept one week after the end of the Festival, when they will be donated to charity. Please visit this site for all information about Lost & Found and how to claim your missing item.
Medical Care
If you are having an immediate emergency, please call 911 right away.
If you experience a work injury or witness one, please follow these steps:
- Report the incident to your supervisor
- Complete the Incident Report Form (linked here) within 24 hours
- This form must be completed even if you don’t seek medical attention.
- A member of Human Resources will be in contact with you to discuss next steps.
For the nearest Urgent Care facilities:
Intermountain WorkMed – Park City
- 1750 Sidewinder Drive, Park City, UT 84060
- Phone: 435-649-7640
Park City Medical Center (After Hours/Emergencies)
- 900 Round Valley Drive, Park City, UT 84060
- Phone: 435-658-7000
Salt Lake City WorkMed
- 1685 W 220 S, Salt Lake City, UT 84119
- Phone: 801-972-8850
UofU Medical Center (After Hours/Emergencies)
- 50 N Medical Drive, Salt Lake City, UT 84132
- Phone: 801-581-2121
Grub Stubs
Grub Stubs entitle a volunteer and eligible employee with a Festival credential and voucher, to 1 menu item at a participating restaurant in Park City and Salt Lake City. All you have to do is wear your volunteer credential and provide the following restaurant with a Grub Stub voucher in order to receive your meal. More menu items may be added leading up to the Festival. Eligible employees and volunteers will be provided with Grub Stub vouchers at Check-In.
- If you have specific or varying dietary restrictions, please plan accordingly for yourself. Not all of our partners offer gluten free/vegan options in their menu options.
- Not redeemable for cash. Cannot be combined with any other offers or discounts. No Refunds or Exchanges.
- Valid from Thursday, January 23, 2025, to Sunday, February 2, 2025.
Salt Lake City Locations
Click on each restaurant name to visit their website and click here to find each location on our Grub Stub Map!
- Laziz
- Address: 152 E 200 S Salt Lake City, Utah, 84111
- Hours: Monday to Thursday from 11am to 9pm; Sunday from 12pm to 8pm
- Grub Stub Menu: Choice of either the Falafel Wrap Meal with Side Salad OR one item a la carte from this menu (linked here).
- MillCrepes Cafe & Catering
- Address: 330 E 400 S #103, Salt Lake City, UT 84111
- Hours: Monday to Thursday from 11:30am to 9pm; Friday and Saturday from 11:30am to 12am; Sunday from 11:30am to 10pm
- Grub Stub Menu: Choice of either one Sweet crepe OR one Savory crepe. For a full list of what crepes are available, visit their Grub Stub menu (linked here).
- Note: Millcrepes Cafe will be offering a 10% discount to all staff and volunteers who are not using Grub Stubs! All you need is your Festival credential.
- Bjorn’s Brew
- Available at any location!
- Foothill: 2358 Foothill Drive, Salt Lake City, UT 84109
- State Street: 2165 State Street, South Salt Lake, UT 84115
- Highland: 4679 S. Highland Drive, Salt Lake City, UT 84117
- Hours: 6am to 6pm daily
- Grub Stub Menu: 16 oz coffee with flavor OR 16 soda with flavor AND one of the following: burrito, croissant or danish
- Burrito: Sausage, bacon, potato, egg and cheese // Potato, egg and cheese // chorizo, rice and bean
- Croissant: Sausage, egg and cheese // ham, egg and cheese // egg and cheese // ham and cheese // turkey pesto // caprese // spinach feta // three cheese
- Danish: Plain croissant // chocolate croissant // raspberry danish // almond danish
- Available at any location!
- CupBop
- Available at any of their 25+ Utah locations!
- Salt Lake City: 45 E Broadway, Salt Lake City. UT 84111
- Hours: Monday to Saturday from 10:30am to 9pm
- Grub Stub Menu: Choose either option below in exchange for one Grub Stub voucher
- Regular Bop (Kko Kko Bop, Piggy Bop, Ugly Bop, Krunch Bop, Rock Bop, OR Veggie Bop)
- Any Kids Bop + a side of Mandoo + a medium soft drink
- Available at any of their 25+ Utah locations!
Park City Locations
Click on each restaurant name to visit their website and click here to find each location on our Grub Stub Map!
- Este Pizza
- Location: 1781 Sidewinder Drive Ste 1, Park City, UT 84060
- Hours: Monday to Thursday from 11am to 9pm; Friday from 11am to 10pm; Saturday from 12pm to 10pm; Sunday from 12pm to 9pm
- Grub Stub Menu: 2 slices of pizza (cheese, pepperoni or our pizza of the week) and a fountain drink (Pepsi products). No substitutions or added toppings to the slices.
- Argentina’s Cafe
- Location: 136 Heber Ave #105, Park City, UT 84060
- Hours: Daily from 9am to 5pm
- Grub Stub Menu: One (1) Empanada (any flavor) and One (1) Coffee or Soft Drink beverage
- 15% Discount for all Sundance Staff and Volunteers when not using Grub Stubs.
- Main Street Pizza and Noodle
- Location: 530 Main St, Park City, UT 84060
- Hours: Daily from 11am to 9pm
- Grub Stub Menu: Chicken Teriyaki (a la carte) OR Soup and Salad
- 15% Discount for all Sundance Staff and Volunteers when not using Grub Stubs.
- FOR TAKEOUT ONLY
- Zao Modern Asian Cafe
- Location: 1664 Unita Way C2, Park City, UT 84098
- Hours: Monday to Saturday from 11am to 9pm; Sunday from 11am to 8pm
- Grub Stub Menu: Chicken or Tofu Teriyaki Bowl with a Fountain Beverage (all sauces and intended toppings available for this deal, but no add-ons or upgrades)
- FREE Fresca or fountain beverage with the purchase of an entree for any Sundance Staff or Volunteers not using Grub Stubs.
- Fresh Market
- Location: 1760 Park Ave, Park City, UT 84060
- Hours: Daily from 9am to 9pm
- Grub Stub Menu: Choose one meal option and a beverage from their menu (linked here).
- SaltBox
- Location: 1782 Prospector Ave, Park City, UT 84060
- Hours: Monday to Saturday from 8am to 7pm; Sunday from 8am to 4pm
- Grub Stub Menu: Turkey or Chicken Sandwich with a bag of chips and a cookie OR Veggie wrap with bag of chips and a cookie
- CupBop
- Available at any of their 25+ Utah locations!
- Park City: 1612 W Ute Blvd Suite 106, Park City, UT 84098
- Hours: Monday to Saturday from 10:30am to 9pm; Closed Sundays
- Grub Stub Menu: Choose either option below in exchange for one Grub Stub voucher
- Regular Bop (Kko Kko Bop, Piggy Bop, Ugly Bop, Krunch Bop, Rock Bop, OR Veggie Bop)
- Any Kids Bop + a side of Mandoo + a medium soft drink
- Available at any of their 25+ Utah locations!
- Stacked Sandwich Company
- Location: 890 Bonanza Dr #118, Park City, UT 84060
- Hours: Tuesday to Saturday from 8am to 3:30pm
- Grub Stub Menu: One of the following options on their menu (linked here).
- Luna’s Kitchen
- Location: 1400 Snow Creek Drive L, Park City, UT 84060
- Hours: Monday to Saturday from 10:30am to 4pm; Closed Sundays
- Grub Stub Menu: Roasted Leek Grilled Cheese and Choice of Soup
- Dedicated gluten free kitchen and juicery.
- Dominos Pizza
- Available at Locations:
- 750 Kearns Blvd. #140, Park City, UT 84060 – PHONE: 435-649-7788
- 1673 W Ute Boulevard, Park City, UT 84098 – PHONE: 435-800-1299
- Hours: Sunday to Thursday from 10am to 1am; Friday and Saturday from 10am to 2am
- Grub Stub Menu: Any one item below for one voucher (Carry-out Only). Order online, over the phone, or in store but MUST use coupon code 8654 and provide Grub Stub when picking up order.
- Medium 1-Topping Pizza, Pasta, Stuffed Cheese Bread, Oven Baked Sandwich, Garden or Chicken Caesar Salad
- Available at Locations:
Community Agreement
The Community & Belonging Initiative aims to create a resilient community capable of modeling our values of equity, safety, and inclusion across our public programs.
We ask that everyone do their part in creating an environment that is welcoming, safe, and inspiring to all by abiding by our Community Agreement. You can learn more at https://festival.sundance.org/community-agreement
If you experience or witness any inappropriate conduct, you can report it via one of the following methods and a member of the Belonging Team will respond as soon as possible.
- Send an email to conduct@sundance.org
- Complete the name-optional conduct reporting form that can be found by clicking here.
Have a suggestion on how to improve the Festival?
You can access Suggestion Ox by clicking here.
Suggestion Ox is:
- 100% anonymous – all respondent identities are protected.
- Allows the HR team to write back to respondents without revealing their identity.
- Easy to use! Type in your comments, suggestions, and/or feedback and hit send.
Volunteer Resources
If you need to cancel, have a question, or would like to speak with someone from the Volunteer Resources Team:
- Call our general Volunteer Hotline: (435) 776-7870
- Email our general Inbox: volunteers@sundance.org
If you would like to contact a specific member of our team, feel free to reach any of us through the information below:
- Brian Marquez, Senior Manager – brian_marquez@sundance.org
- Harrison DeVoe, Associate Manager – harrison_devoe@sundance.org
- Jaci Kelly, Associate Manager – jaci_kelly@sundance.org
- Angie DeVita, Volunteer Coordinator (Salt Lake City Theaters) – angie_devita@sundance.org
- Broadway Centre Cinemas, Rose Wagner Performing Arts Center, Redstone Megaplex
- Natalie Suh, Volunteer Coordinator (Park City Theaters) – natalie_suh@sundance.org
- Eccles Theatre, Egyptian Theatre, Park City Library Center Theatre
- Gaby Arevalo, Volunteer Coordinator (Park City Theaters and Outside Theater Areas) – gabriela_arevalo@sundance.org
- Holiday Village Cinemas, The Ray Theatre
Accessibility
Customer Support
Press
When should I know my volunteer schedule?
- It depends on your Volunteer type! For Part Time Sign Up Volunteers, your designated Sign Up Day, or when you can login to Bloomerang Volunteer to select and add your own shifts, will be either December 16th (for Alumni) or December 18th (for New Volunteers). If you are a Full Time or Part Time Assigned Volunteer, schedules will start releasing on December 13th through the beginning of January. More information will be shared in coming newsletters and reach out to your Volunteer Coordinator if you have questions about when you can expect your specific schedule!
What should I pack? Is there a dress code for volunteering or for my role?
- There is no dress code for volunteers! The only thing we require for volunteers to wear is their credential whenever they are on shift or navigating the Festival. We recommend bringing anything you might need to be warm and comfortable, and plan to pack for snowy conditions and wear layers. Volunteers will receive a Festival jacket but are not required to wear them while indoors or on shift.
What if I have to cancel or drop out of volunteering for SFF25?
- The Late Cancellation Deadline for volunteers is December 13, 2024. If you have already been confirmed to volunteer, canceling after this deadline may impact your standing with us for future opportunities. If you have to cancel for SFF25, please reach out to your Volunteer Coordinator as soon as possible.
What do I do if I can’t make it to Volunteer Check-In?
- Volunteer Check-In is required for all volunteers to participate at the Festival and is where they will receive their credential, benefits, and information related to their volunteer assignment. If you are unable to attend Salt Lake City Check-In, you will need to attend Park City Check-In. If you can’t make it to any check-in event, you can have someone else check in for you. You must complete the Check-In Authorization Form by January 17, 2025 and the person checking in for you must show a copy of your ID. More details around Volunteer Check-In will be provided in future newsletters!
Volunteer Newsletters
SFF25 Newsletter #1: Getting Started (sent 11/7/2024)
Festival Account
All volunteers participating in the Festival are required to create or update your free Festival account. This account is how you will receive your volunteer credential and benefits, so to make sure your Festival account is ready to go:
- From a computer browser, click “Sign In/Register” at the top of this page or at festival.sundance.org. At this stage, you can log in if you have an account from previous Festivals or you can create a new one.
- Click on “My Account” to update your information and upload a clear headshot as your profile picture. This photo and information may be used for the Festival Credential that volunteers receive. If there are errors with the photo or information, you can expect delays in receiving your credential at Volunteer Check-In.
- Please note that you cannot update your Festival account photo on a mobile device at this time.
Bloomerang Volunteer
Bloomerang Volunteer is the platform that volunteers use to submit an application, sign up for shifts, view schedules, and keep track of hours of service! To access the site, click this link and login using the same email and password you entered when submitting your application.
From there, click on “My Opportunities” to view which pages you’ve been added to and select your venue/department from there. The Opportunity is the homepage for your Festival team and is where you will sign up for shifts or view your schedule when the time comes. Information will be added throughout the season!
You can also download the Bloomerang Volunteer app through the Apple App Store or Google Play Store! For details on how to access Bloomerang Volunteer, download the app, and view your Opportunity pages, feel free to review our step by step guide.
Litmos
Each volunteer will be required to complete a set of online trainings before volunteering at the Festival. Starting in December, these online training sessions will be provided through Litmos, our learning management system. You will receive more details on how to login and complete your trainings a bit later in the season!
Volunteer Check In
Before the Festival, each volunteer must check in with us in order to receive their credential, volunteer benefits, swag, and other key logistics about the Festival. More details will be shared soon!
Explore the Page
The Staff and Volunteer Online Hub is now more connected to the Festival! On this site, you can view the program once it’s announced, see the film schedule as it’s released, and review other Festival resources to help guide your experience — all through the tabs at the top of this page. Make sure to download the official Sundance Film Festival mobile app when it goes live in January and enable push notifications to receive screening reminders, news about additional ticket availability, and other Festival updates!
Lodging
If you or someone you know is still looking to book lodging for the Festival, we got you! Take a moment to review our lodging options here or at the top right corner of this page, and secure your spot today.
Flights
The Sundance Institute is pleased to partner with United Airlines for air travel to our upcoming Festival! To make flight reservations online, please review this one sheet for more details on discounted fares on International and Domestic round trip United flights traveling to SLC International Airport. Book your flight now to lock in great prices!
Offer is valid for travel dates January 21, 2025 – February 4, 2025 and round trip flights only. You may call the United Meetings Reservation Desk Monday – Friday at (800) 426-1122 for booking assistance. MileagePlus members earn valuable miles for their travel when using the discount code.
Community Agreement
The Community & Belonging Initiative aims to create a resilient community capable of modeling our values of equity, safety, and inclusion across our public programs.
We ask that everyone do their part in creating an environment that is welcoming, safe, and inspiring to all by abiding by our Community Agreement. You can learn more at https://festival.sundance.org/community-agreement
If you experience or witness any inappropriate conduct, you can report it via one of the following methods and a member of the Belonging Team will respond as soon as possible.
- Send an email to conduct@sundance.org
- Complete the name-optional conduct reporting form that can be found here
Have a suggestion on how to improve the Festival?
You can access Suggestion Ox here.
Suggestion Ox is:
- 100% anonymous – all respondent identities are protected.
- Allows the HR team to write back to respondents without revealing their identity.
- Easy to use! Type in your comments, suggestions, and/or feedback and hit send.
Volunteer Resources
If you need to cancel, have a question, or would like to speak with someone from the Volunteer Resources Team:
- Call our general Volunteer Hotline: (435) 776-7870
- Email our general Inbox: volunteers@sundance.org
If you would like to contact a specific member of our team, feel free to reach any of us through the information below:
- Brian Marquez, Senior Manager – brian_marquez@sundance.org
- Harrison DeVoe, Associate Manager – harrison_devoe@sundance.org
- Jaci Kelly, Associate Manager – jaci_kelly@sundance.org
- Angie DeVita, Volunteer Coordinator (Salt Lake City Theaters) – angie_devita@sundance.org
- Broadway Centre Cinemas, Rose Wagner Performing Arts Center, Redstone Megaplex
- Natalie Suh, Volunteer Coordinator (Park City Theaters) – natalie_suh@sundance.org
- Eccles Theatre, Egyptian Theatre, Park City Library Center Theatre
- Gaby Arevalo, Volunteer Coordinator (Park City Theaters and Outside Theater Areas) – gabriela_arevalo@sundance.org
- Holiday Village Cinemas, The Ray Theatre
Accessibility
For issues, requests, or questions related to accessibility at the Festival, you may contact our Accessibility Team by emailing accessibility@sundance.org
Customer Support
The Customer Support team will be online to help patrons and volunteers from now until the end of the Festival. You can reach out to the Customer Support team through the yellow Help widget in the bottom right corner of this page, submitting a form at sundance.org/customersupport, or by emailing sundancesupport@sundance.org.
Press
For requests and inquiries, please email or have members of the press email our team at press@sundance.org before responding.
When should I know my volunteer schedule?
- It depends on your Volunteer type! For Part Time Sign Up Volunteers, your designated Sign Up Day, or when you can login to Bloomerang Volunteer to select and add your own shifts, will be either December 16th (for Alumni) or December 18th (for New Volunteers). If you are a Full Time or Part Time Assigned Volunteer, schedules will start releasing on December 13th through the beginning of January. More information will be shared in coming newsletters and reach out to your Volunteer Coordinator if you have questions about when you can expect your specific schedule!
What should I pack? Is there a dress code for volunteering or for my role?
- There is no dress code for volunteers! The only thing we require for volunteers to wear is their credential whenever they are on shift or navigating the Festival. We recommend bringing anything you might need to be warm and comfortable, and plan to pack for snowy conditions and wear layers. Volunteers will receive a Festival jacket but are not required to wear them while indoors or on shift.
What if I have to cancel or drop out of volunteering for SFF25?
- The Late Cancellation Deadline for volunteers is December 13, 2024. If you have already been confirmed to volunteer, canceling after this deadline may impact your standing with us for future opportunities. If you have to cancel for SFF25, please reach out to your Volunteer Coordinator as soon as possible.
What do I do if I can’t make it to Volunteer Check-In?
- Volunteer Check-In is required for all volunteers to participate at the Festival and is where they will receive their credential, benefits, and information related to their volunteer assignment. If you are unable to attend Salt Lake City Check-In, you will need to attend Park City Check-In. If you can’t make it to any check-in event, you can have someone else check in for you. You must complete the Check-In Authorization Form by January 17, 2025 and the person checking in for you must show a copy of your ID. More details around Volunteer Check-In will be provided in future newsletters!