Have questions about using our website, online screenings, or mobile app? Visit our Help Center for answers to common questions or to submit a support ticket.

A support widget is also available on the bottom right corner of every page on our site, allowing you to submit a ticket from anywhere.

You can also reach our team directly by emailing sundancesupport@sundance.org.

Lost something? Search through our lost and found inventory. 

https://sff26.app.pixithq.com/public/#/sundance-film-festival-2026/items 

Don't see your item? File a claim with a detailed description and our team will notify you if it's found. 

To contact the accessibility team please email accessibility@sundance.org or call (435) 776-7790.

Premium Pass & Package Purchase Guidelines

For more information visit www.sundance.org/support.

For all Membership questions, please contact membership@sundance.org.

For all Donor Circles questions, please contact donorcircles@sundance.org.

For all Foundations questions, please contact foundations@sundance.org.

For more information visit: www.sundance.org/festivals/sundance-film-festival/industry/.

For Industry Office membership and registration inquiries, please contact sio@sundance.org.

For more information visit: www.sundance.org/about/press

To contact the festival’s press team, please contact press@sundance.org.

For application requests or accreditation inquiries, please contact presscredentials@sundance.org.

Visit store.sundance.org to shop.

For any questions or concerns regarding your order, email sff_merchandise@sundance.org.