Individual Tickets

Whether you want to plan in advance or make decisions on the fly, Individual Tickets give you the most flexibility of any ticketing option. And Individual Tickets are only $15 each!

LOCALS ONLY

If you are a resident of Utah, click here for Locals Advance Ticket options.

ADVANCE TICKET SALES

Purchasing individual tickets in advance allows you to plan your film-going experience and secure your place at specific screenings that work well within your Festival schedule. To purchase Advance Tickets, you must first register online between November 17, 2009 and December 11, 2009. After the close of online registration, you will receive an email on December 16, 2009 with your assigned purchase timeslot. The email will also include the website to use when purchasing your Advance Tickets. Quantities are very limited and registration does not guarantee you a purchase timeslot or availability at your assigned time for purchase. Registration dates and times are randomly assigned by a computer. Your purchase date will fall sometime within the week of January 11. You may purchase a maximum of 20 tickets to screenings and/or panels per order. There is a limit of four tickets total per event.

All ticket sales and fees are final and non-refundable. However, tickets may be exchanged at the Main Box Offices up to two hours in advance of the printed screening time based on availability - a $2.00 per ticket fee applies. No ticket pickup or exchanges will be made at the individual theatre box offices. Be sure to select your tickets according to your arrival plan and the Main Box Offices' hours of operation. Refunds are not given for non-collected tickets ordered online.

OPEN TICKET SALES

Didn't make it in time to register for Individual Tickets? No problem. Open ticket sales do not require registration. Simply come to one of our Main Box Offices or purchase directly online during the below dates:

Main Box Offices
January 18, 2010 - January 31, 2010
Show up at one of our Main Box Office locations to purchase your tickets.

Online
January 18, 2010 - January 29, 2010
Tickets are available online up until 36 hours before showtime. Order online and come to a Main Box Office location two hours prior to the screening for ticket pickup.

DAY-OF-SHOW SALES

January 22, 2010 - January 31, 2010
Didn't get the tickets you wanted to a sold-out screening? Come in to our Main Box Offices in Salt Lake City or Park City to get tickets to previously unavailable screenings. Each morning at 8:00 a.m., we release a limited number of tickets to that day's screenings. Tickets for each theatre's first screening of the day are released at 8:00 a.m. the day before. Day-of-Show Tickets must be purchased in-person; they are not available online.

WAITLIST TICKET SALES

January 21, 2010 - January 31, 2010
The waitlist has become a Sundance tradition and each year hundreds of Festivalgoers see popular films without Advance Tickets. There's no need to go to the Main Box Office-just go directly to the theatre of the screening you wish to attend. Arrive two hours before the scheduled screening time to pick up your waitlist number (one per person). For each theatre's first screening of the day, waitlist numbers will be distributed one hour before the scheduled screening time. Once you have your number, you can go grab a coffee or a sandwich, but you must return no later than 30 minutes before the screening time. Waitlist Ticket sales begin no sooner than 30 minutes prior to the screening. You'll then line up according to number, and tickets are sold in sequential order. Waitlist Tickets are $15. Only cash is accepted, so be sure to stop by the ATM before coming to the theatres. If no space is available, ticketed waitlist patrons receive a full refund. A waitlist number does not guarantee tickets are available for purchase. All timetables for Waitlist Tickets are subject to change at the discretion of the theatre manager.

TICKET PICKUP

Patrons who purchased individual tickets online and did not order express delivery must pick up their tickets during normal business hours at any Main Box Office. You must present a photo ID to be issued your tickets. Please pick up your tickets at least TWO HOURS before your first screening time. Tickets for screenings prior to 10:00 a.m. should be picked up the day before as heavy traffic is expected in the Main Box Office during the early morning hours. Tickets for screenings after 7:00 p.m. must be picked up during regular Main Box Office hours. There is no ticket pickup at the theatres. Be sure to select tickets according to your arrival time and the Main Box Office's hours of operation.

MAIN BOX OFFICE LOCATIONS & HOURS

THE FINE PRINT

Click here to read "The Fine Print" for all terms, conditions, delivery options, package pickup locations, deadlines, and fees. Any purchase is an acknowledgment that you have read and agreed with the published terms and conditions.

NAME CHANGES ON ADVANCE TICKET ORDERS ARE NOT ALLOWED.

You must add the following email addresses to your address book or approved senders list to ensure that all emails from the Sundance Film Festival will reach you and not be filtered out by spam blockers:
FestivalTickets@sundance.org, FestivalRegistration@sundance.org

Click here for a list of Frequently Asked Questions. If you need additional assistance, someone from our Customer Service staff will be happy to help you.

Click here to read "The Fine Print" for the contest to win round-trip travel to the 2010 Sundance Film Festival, courtesy of our Official Airline Sponsor, Southwest Airlines.

Customer Service Contact Information:
FestivalTickets@sundance.org
Customer Service Hotline: (435) 776-7878 (no sales)
Monday-Friday: 10:00 a.m. to 4:00 p.m. (MT)

Comments, complaints, and feedback:
customerservice@sundance.org