Watching Films
HOW DO I REGISTER TO PURCHASE FESTIVAL PASSES AND TICKET PACKAGES?
IN ORDER TO PURCHASE A FESTIVAL PASS OR TICKET PACKAGE, YOU MUST FIRST REGISTER ONLINE ANYTIME BETWEEN SEPTEMBER 23RD AND OCTOBER 10TH, 2008. After the close of registration, you will receive an email on October 17th, 2008 indicating whether or not you were randomly selected to receive a half hour timeslot. If you receive a timeslot, you will be sent the website link and the phone number you can use to purchase your Festival Pass or Ticket Package. Quantities are very limited and registration does not guarantee a timeslot or availability. Purchase dates and times are randomly assigned by a computer.
Click here for more information.
HOW DO I REGISTER TO PURCHASE ADVANCE INDIVIDUAL TICKETS?
IN ORDER TO PURCHASE ADVANCE INDIVIDUAL TICKETS, YOU MUST FIRST REGISTER ONLINE ANYTIME BETWEEN NOVEMBER 25th AND DECEMBER 17th, 2008. After the close of registration, you will receive an email on December 23rd, 2008 indicating whether or not you were randomly selected to receive a half hour timeslot. We'll include the website link and the phone number you can use to purchase your Advance Individual Tickets if you receive a timeslot. Quantities are very limited and registration does not guarantee a timeslot or availability. Purchase dates and times are randomly assigned by a computer.
WHERE DO I PICKUP MY PASS OR TICKET PACKAGE ONCE I GET TO PARK CITY?
All Festival Passes and Ticket Packages can only be picked up at the Pass and Package Office, located next to the Main Box Office in Park City. Please pickup your Passes and Ticket Packages at least 2 hours before your first screening time. You must present a photo ID to be issued your Pass or Package. Festival Passes and Ticket Packages are only available for pickup at the Pass and Package Office during its normal business hours.
WHERE DO I PICKUP MY ADVANCE INDIVIDUAL TICKETS?
Patrons who purchased Individual Tickets online and did not order express delivery must pickup their tickets during normal business hours at any Main Box Office. You must present photo ID to be issued your tickets. Please pickup your tickets at least 2 HOURS before your first screening time. Tickets for screenings prior to 10:00 a.m. should be picked up the day before as heavy traffic is expected in the Main Box Office during the early morning hours. Tickets for screenings after 7:00 p.m. must be picked up during regular Main Box Office hours. There is no Ticket Pickup at the theatres. Be sure to select tickets according to your arrival time and the Main Box Office hours of operation.
WHEN I ARRIVE AT THE FESTIVAL, I DISCOVER THAT TICKETS TO THE FILM I WANT TO SEE ARE NO LONGER AVAILABLE. WHAT CAN I DO?
This is THE question. And you may feel like you've tried EVERYTHING. But just remember that the best-kept secret of navigating the Festival is that where there's a will, there's a way. Here are a few of your options:
Day-of-Show Sales
Didn't get the tickets you wanted to a sold-out screening? Come in to our Main Box Offices in Salt Lake City or Park City to get tickets to previously unavailable screenings. Each morning at 8:00 a.m., the Main Box Offices in Park City and Salt Lake City release a limited number of tickets to that day's screenings. Tickets for each theatre's first screening of the day are released at 8:00 a.m. the day before. Day-of-show tickets must be purchased in-person; they are not available by phone or online.
The Waitlist
Ready to get to know your fellow filmgoers? No Sundance experience would be complete without seeing at least one film via the Waitlist. Each year, thousands of filmgoers see popular Festival films without Advance Tickets. There's no need to go to the Main Box Office- just go directly to the theatre of the screening you wish to attend. Arrive two hours before the scheduled screening time to pickup your Waitlist number (one per person). For each theatre's first screening of the day, Waitlist numbers will be distributed one hour before the scheduled screening time. Once you have your number, you can go grab a coffee or a sandwich, but you must return no later than 30 minutes before the screening time. You'll then line up according to number, and tickets will be sold in sequential order and based on availability. The tickets are $15. Only cash is accepted, so be sure to stop by the ATM before coming to the theatres.
Off Screen Options
Don't despair if you just can't find that ticket. There are film panels, concerts, demonstrations, and more in addition to our regular program of films. Events run all day, every day at Festival venues like the Filmmaker Lodge, the Music Café, the New Frontier on Main, and Sundance House. And there's always something happening at Festival Headquarters at the Park City Marriott.
WHAT'S THE BEST WAY TO FIND OUT ABOUT SCHEDULE CHANGES, INCLUDING ANY ADDED SCREENINGS?
Check theatres, Main Box Offices, Information Booths, and the Sundance Film Festival Daily Insider for the latest info on any changes to the schedule, including "TBAs" - a placeholder in the film schedule that allows Festival programmers to add screenings of popular films. You can also check this website or call our Ticketing Hotline at 435-776-7878 for up-to-date Festival information.
